At cv111, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, policies, and support resources available to every player in Bangladesh who wishes to keep their gaming experience safe and in control.
cv111 provides a suite of responsible gaming tools that are available to every registered player at no cost. You can activate or adjust these settings at any time through your account or by contacting our support team.
Set a maximum amount you are willing to deposit within a defined period — daily, weekly, or monthly. Once your chosen limit is reached, cv111 will prevent any further deposits until the period resets. Limits can be reduced immediately at any time; increases take effect only after a mandatory 24-hour cooling-off period to prevent impulsive decisions.
Define a maximum continuous playing time per session. When the limit approaches, cv111 will display an on-screen reminder. Once the session limit is reached, you will be automatically logged out, giving you time to step back, reflect, and decide whether to continue. Session limits are an effective first step for players who feel their sessions are running longer than intended.
Take a short break from cv111 without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you will not be able to log in, place bets, or make deposits. All existing balances are preserved and withdrawals can still be processed. Time-outs cannot be cancelled early once activated.
If you feel you need a longer break or want to stop gambling entirely, cv111 offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent exclusion. During self-exclusion, your account is fully suspended, marketing communications are stopped, and re-registration is blocked. Permanent self-exclusion cannot be reversed under any circumstances. To activate self-exclusion, contact our support team via live chat or email.
Cap the total amount you are willing to lose within a daily, weekly, or monthly period. When your loss limit is reached, cv111 will prevent further betting activity for the remainder of that period. Like deposit limits, loss limits can be lowered instantly but increases are subject to a mandatory 24-hour review delay, giving you time to reconsider.
Enable periodic on-screen notifications that appear during active gaming sessions, reminding you how long you have been playing and how much you have wagered or won in that session. Reality checks are designed to disrupt automatic play patterns and encourage conscious decision-making. You can set the interval from 15 minutes up to 2 hours to suit your preference.
All responsible gaming tools at cv111 are accessible directly within your account dashboard or through our 24/7 support team. Here is how to get started:
Navigate to the cv111 Login page and sign in using your registered mobile number and password.
Go to your account profile and select the "Responsible Gaming" section from the settings menu.
Select from deposit limits, session time limits, loss limits, time-out, reality checks, or self-exclusion, and configure your preferred settings.
Review your chosen settings and confirm. Restrictive changes take effect immediately. Limit increases apply only after the mandatory waiting period.
If you prefer not to navigate the settings yourself, our support team is available around the clock via live chat or at [email protected] to apply any restriction on your behalf.
Answer honestly — if you find yourself saying "yes" to several of these questions, it may be time to use one of cv111's responsible gaming tools or seek external support.
If you answered "yes" to three or more questions, we strongly encourage you to activate a time-out or self-exclusion via your account settings, or contact cv111 support immediately. You do not need to be in crisis to ask for help — early action is always the most effective.
Problem gambling rarely develops overnight. Recognising the early warning signs in yourself or someone you care about is the first and most important step toward getting help.
cv111 takes its duty of care to every player in Bangladesh seriously. Our responsible gaming programme is built on three core principles:
Proactive Monitoring: cv111 continuously monitors account activity for patterns that may indicate problem gambling — such as unusually rapid bet escalation, frequent late-night sessions, or repeated failed deposit attempts. Where such patterns are detected, our team will proactively reach out to the player to check in and offer support tools.
No-Pressure Environment: cv111 will never pressure a player to increase deposit limits, remove self-imposed restrictions, or continue playing when they have expressed a desire to stop. Responsible gaming restrictions applied by a player will be honoured unconditionally by our support team.
Staff Training: All cv111 customer support agents are trained to identify signs of problem gambling in player communications and to respond with empathy, appropriate resources, and immediate access to protection tools — without judgment or delay.
If you are in immediate financial distress as a result of gambling, please stop playing now and contact cv111 support to activate a self-exclusion. Do not attempt to recover losses through further gambling — the risk of compounding financial harm is significant.
Every tool listed below is available free of charge to all registered cv111 players in Bangladesh. Contact support to activate any of them at any time.
Cap daily deposits to a fixed BDT amount you are comfortable with.
Spread your budget across seven days with a single weekly cap.
Keep your monthly gambling spend within a pre-set ceiling.
Stop play automatically when cumulative losses hit your threshold.
Auto-logout after a defined continuous play duration.
Periodic reminders showing session time and wager totals.
24-hour to 30-day cooling-off breaks with preserved balance.
6-month to permanent account suspension for full disengagement.
Stop all promotional communications — bonuses, offers, and alerts.
Permanently close your cv111 account and withdraw remaining funds.
Live chat assistance for activating any restriction at any hour.
Contact us if a family member requires account restrictions on your behalf.
cv111 is designed to provide entertainment through sports betting, casino games, and live dealer experiences — not as a means of generating income or solving financial problems. Every game on the cv111 platform is governed by a random number generator (RNG) or live dealer mechanics that produce outcomes independently of previous results. There is no strategy or system that guarantees consistent profit, and players should approach all gambling activity with this understanding firmly in mind.
cv111 offers promotional bonuses and rewards to enhance the entertainment value of the platform. These should never be viewed as a mechanism to overcome losses or build capital. All bonuses are subject to wagering requirements, and players are encouraged to read the full bonus terms before opting in. If you are concerned that bonus offers are encouraging you to gamble beyond your comfort level, you may opt out of all marketing communications via your account settings or by contacting support.
Before placing any bet on cv111, we encourage you to set a clear budget for your gambling activity — an amount you are entirely comfortable losing without affecting your daily life, family expenses, or financial obligations. cv111's deposit and loss limit tools exist precisely to help you enforce this budget automatically. Never gamble with borrowed money, funds earmarked for rent or bills, or emergency savings. If you are in financial difficulty, please seek guidance from a financial counsellor rather than attempting to resolve debt through gambling.
cv111 operates a strict zero-tolerance policy toward underage gambling. Every player must verify their age during the KYC process, and cv111 reserves the right to request additional documentation at any time where age cannot be confirmed with certainty. Parents and guardians with children at home are strongly advised to use device-level parental control tools — available through internet service providers and operating system settings — to restrict access to gambling websites. If you believe a minor has accessed cv111, report it to our support team immediately at [email protected].
cv111 strongly advises against gambling while under the influence of alcohol or any substance that impairs judgment. Similarly, gambling while in a heightened emotional state — whether due to stress, grief, anger, or depression — increases the risk of impulsive decisions and financial harm. If you find yourself logging in to cv111 during moments of emotional distress, consider activating a time-out to create space before your next session.
Remember: Gambling winnings are never guaranteed. Past results have no bearing on future outcomes. Only gamble with money you can afford to lose, and always treat gambling as a leisure activity — one with a cost, like any other form of entertainment.
Explore our full range of games, review our Terms & Conditions, check the FAQ, or log in to access your responsible gaming settings directly from your account dashboard.